Product Manager

Our client –  is an independent American company with 74 years of experience in international tourism, founded on the belief that travel fosters cross-cultural understanding. They specialize in exclusive journeys for small groups (no more than 16 guests) or fully private trips tailored to each traveler’s preferences. The company delivers high-level service through original itineraries, deep cultural immersion, local expert guides, fine dining, and carefully selected accommodations. A founding member of USTOA, Alexander+Roberts is known for its reliability, financial stability, and exceptional care for travelers worldwide.

We’re looking for a strategic, detail-oriented Product Manager with a deep knowledge of Latin America, luxury travel trends, and a talent for building unforgettable itineraries. If you’re ready to work with elite suppliers, design original tour programs, and collaborate across departments to bring our award-winning programs to life, we want to hear from you!

• Design and refine immersive, multi-country Latin American travel itineraries tailored to high-end American travelers.
• Negotiate contracts, rates, and service agreements with top-tier local suppliers.
• Implement new tour programs in our systems, including pricing, inventory, and operational logistics.
• Conduct regular market and competitive analysis to develop innovative and exclusive travel products.
• Collaborate with Marketing to develop content for brochures, digital platforms, and seasonal campaigns.
• Ensure flawless execution of programs through close coordination with Operations and Supplier Partners.
• Maintain supplier relationships to uphold the Company brand and ensure excellent on-tour service.
• Lead product training sessions for internal staff and travel advisors.
• Respond to client feedback and collaborate on resolutions for service issues before, during, or after travel.
• Assist in emergency travel situations as needed in coordination with Operations.

• Design and refine immersive, multi-country Latin American travel itineraries tailored to high-end American travelers.
• Negotiate contracts, rates, and service agreements with top-tier local suppliers.
• Implement new tour programs in our systems, including pricing, inventory, and operational logistics.
• Conduct regular market and competitive analysis to develop innovative and exclusive travel products.
• Collaborate with Marketing to develop content for brochures, digital platforms, and seasonal campaigns.
• Ensure flawless execution of programs through close coordination with Operations and Supplier Partners.
• Maintain supplier relationships to uphold the Company brand and ensure excellent on-tour service.
• Lead product training sessions for internal staff and travel advisors.
• Respond to client feedback and collaborate on resolutions for service issues before, during, or after travel.
• Assist in emergency travel situations as needed in coordination with Operations.

• Competitive salary and benefits.
• Collaborative, inclusive company culture.
• Opportunity to shape award-winning travel products.
• Discounts on travel and industry events.
• A mission-driven team passionate about global exploration.